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Downloading Add-On for ConnectWise PSA
SHA256 checksum (add-on-for-connectwise-psa_206.tgz) 324847b8ea896b2f12cf116b9c1ecdec991ce6c12c60399e84cd89ea0943fac8 SHA256 checksum (add-on-for-connectwise-psa_205.tgz) 4c806e627decb85c4617af33061343d3ae448dcf1a0ee1d72647f054609bac89 SHA256 checksum (add-on-for-connectwise-psa_203.tgz) aef8c76d0acc698798dcf8aefa5a86611bfdb8cceffff4021451c46fb9144362 SHA256 checksum (add-on-for-connectwise-psa_202.tgz) 117dcbbc3f737e6241d64e3901af4c126f9f11c0916c5bb122f3ba86cdb26c28 SHA256 checksum (add-on-for-connectwise-psa_201.tgz) ad87611d99c384574490f9445231edb4b82ac9428fff04ae7e343857867b4f17 SHA256 checksum (add-on-for-connectwise-psa_176.tgz) c639ee08fc07941f788ca51e4e9dad34965072f224b1a74b38120f2128b11415 SHA256 checksum (add-on-for-connectwise-psa_175.tgz) 5d204ef8f1c30c76e58931f4cc20cbda8032991f9800194710d8a2a0e9bff5e9 SHA256 checksum (add-on-for-connectwise-psa_174.tgz) 9dc70c99b974c849e70904ab38bea28b7147f67c27a3989ea6be2c842ee4a413
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  2. On the Apps menu, click Manage Apps.
  3. Click Install app from file.
  4. In the Upload app window, click Choose File.
  5. Locate the .tar.gz file you just downloaded, and then click Open or Choose.
  6. Click Upload.
  7. Click Restart Splunk, and then confirm that you want to restart.
To install apps and add-ons directly into Splunk Enterprise
  1. Put the downloaded file in the $SPLUNK_HOME/etc/apps directory.
  2. Untar and ungzip your app or add-on, using a tool like tar -xvf (on *nix) or WinZip (on Windows).
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After you install a Splunk app, you will find it on Splunk Home. If you have questions or need more information, see Manage app and add-on objects.

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splunk

Add-On for ConnectWise PSA

Splunk Cloud
Overview
The Add-On for ConnectWise PSA (formerly Manage) queries the ConnectWise API via modular input to Splunk changes to objects as a stateful event stream and to cache selected objects in the Splunk KVstore. Based on the Add-On for ConnectWise Manage.

Release Notes

Version 2.0.6
Nov. 9, 2024

Updates splunklib versions so they don't make us gtfo Splunk Cloud 🫠
Version 2.0.5
May 31, 2024

Whoops - NOW better member collection for enhanced utilization reporting.
Version 2.0.3
Oct. 31, 2023
  • Resolves an issue where the add-on would generate errors when the cache safeguard triggered.
Version 2.0.2
Sept. 15, 2023
  • Resolves an issue where the local object cache could get invalidated - please set the "active" flag to 1 on all objects and the active state will update the next time the modular inputs run.
Version 2.0.1
July 26, 2023
  • Adds the | connectWiseTicket search command to open tickets directly through Splunk searches.
  • Better modularizes the API code
  • Moar objects Splunked, moar lookup tables cached.
  • Added option to set the default service board for new tickets on the setup page.
Version 1.7.6
June 22, 2023

Proactively resolves an issue where /storage/passwords may conflict under certain circumstances.
Version 1.7.5
May 4, 2023

Corrects a bug where updating the API user's private key would fail in a specific scenario.
Version 1.7.4
April 13, 2023

Adds the ability to track items that were deleted from ConnectWise in Splunk
Adds new objects to allow for time entries with a number of hours and a day but no start/end time
Moved modular inputs to KVstore for Splunk Cloud SHCs
Standardized several KVstores
Standardized several source types
Added error handling for KVstore/PSA API endpoints
Extended checkpoint kvstore to include last ID queried
Implemented logging
Added new parameter to inputs to mark whether or not input should query the API for deleted items
Several updates for AppInspect
Added custom fields to the event flattener.
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Built by
Paul Stout
Support
Developer Supported
Contact Developer Questions on Splunk Answers Flag as inappropriate App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions App Contents: Inputs, Alert Actions
Compatibility
Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise
Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1, 8.0 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1, 8.0, 7.3, 7.2, 7.1 Platform: Platform Independent Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1, 8.0 Platform: Platform Independent
Licensing
Apache License Version 2.0
Category & Contents
Categories: IT Operations, Ticketing
App Type: Add-on
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