Twilio Addon for splunk leverage Twilio message, monitor events and call API's and integrate them with splunk to get data. Twilio sends notifications, alerts, and marketing messages on multiple channels with one API that has software for managing phone numbers, deliverability, compliance, and replies. With the Twilio logs this addon provides detailed insights of Twilio account usage.
Get activation key for new feature- https://avotrix.com/splunkapp.php
Note: There has been a major changes and improvements in 4.0.0 version.
Thus, you should not upgrade this version of the Twilio Addon for Splunk over any previous version in your environment (wipe older version completely).Please do a fresh install
Installation & Configuration:
Deployment Guide
• Single Instance
(Pre-requisite) Twilio Addon for Splunk
• Distributed deployment
Heavy Forwarder – Twilio Addon for Splunk
Search Head – Twilio Addon for Splunk
Time zone
Twilio app is working in UTC time zone, after getting logs into splunk for correction of events time select your time preference via splunk UI
Configuration:
This add-on must be configured before use. Click Configuration/Inputs to supply the required settings.
Parameters required for configuring data inputs
Activation key
Account SID
Token
Configuration for Dashboards
1. Edit the Macros as per the index mentioned in inputs configuration.
twilio_messages
twilio_calls
2. Data will get populated in Dashboards Calls and Messages Insights Dashboard.
3. Data feed Health Check Dashboard will also get populated by internal logs of addon.
Dashboard Overview
This addon provides two separate visualizations messages and calls insights.Additionally we have provided a data feed health check dashboard.
Dashboard messages and calls insights Shows Following Information
Total count of Message and Calls
Delivered and Failed/Undelivered Message
Completed Calls and Failed / No – Answer Calls
Payload Details
Graphical representation over time
Addon is using following Macros to populate data into dashboards
twilio_messages
twilio_calls
Users can specify index name in macros to pull the data.
Note: Deploy Apps and Addons as per Deployment Guide provided with welcome page.
Note: Proxy server must have SSL enabled for usage.
Contact us
Email: support@avotrix.com
1.Bug fixes
2.Improved UI
3.Introduced logging to refine activation tracking and client service.
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