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Downloading Splunk IT Service Intelligence
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Splunk IT Service Intelligence

Splunk Cloud
Splunk Built
Overview
Details
Splunk IT Service Intelligence (ITSI) is a monitoring and analytics solution powered by artificial intelligence for IT Operations (AIOps). It provides visibility into the health of critical IT and business services and their infrastructure. Use ITSI to solve a variety of IT challenges, including deriving service-level insights and analysis on events, metrics, and logs to find and fix the most important issues first.

Use Splunk ITSI to perform the following tasks:
- Aggregate data across your organization to reduce the complexity of tools and IT silos and visually map your key services.
- Organize and correlate events cross-functionally and understand their service context for quicker investigations, root cause analysis, and reduced time to incident resolution.
- Use machine learning to baseline normal behavior, be alerted of anomalous conditions, and dynamically adapt thresholds in real-time.
- Improve your service operations, team productivity, and cross-functional collaboration.

For detailed information on compatibility between IT Service Intelligence (ITSI) and Splunk Enterprise or Splunk Cloud, please reference the Compatibility Matrix

Release Notes

Version 4.21.0
Sept. 2, 2025

https://help.splunk.com/en/splunk-it-service-intelligence/splunk-it-service-intelligence/release-notes-and-resources/4.21/release-notes/new-features-in-splunk-it-service-intelligence
https://help.splunk.com/en/splunk-it-service-intelligence/splunk-it-service-intelligence/release-notes-and-resources/4.21/release-notes/fixed-issues-in-splunk-it-service-intelligence
https://help.splunk.com/en/splunk-it-service-intelligence/splunk-it-service-intelligence/release-notes-and-resources/4.21/release-notes/known-issues-in-splunk-it-service-intelligence
Version 4.20.1
June 16, 2025

https://docs.splunk.com/Documentation/ITSI/4.20.1/ReleaseNotes/Fixedissues

https://docs.splunk.com/Documentation/ITSI/4.20.1/ReleaseNotes/Knownissues
Version 4.19.4
April 17, 2025

https://docs.splunk.com/Documentation/ITSI/4.19.4/ReleaseNotes/Fixedissues
Version 4.20.0
Feb. 28, 2025

https://docs.splunk.com/Documentation/ITSI/4.20.0/ReleaseNotes/Newfeatures
https://docs.splunk.com/Documentation/ITSI/4.20.0/ReleaseNotes/Fixedissues
https://docs.splunk.com/Documentation/ITSI/4.20.0/ReleaseNotes/Knownissues
Version 4.19.3
Feb. 18, 2025

https://docs.splunk.com/Documentation/ITSI/4.19.3/ReleaseNotes/Fixedissues
https://docs.splunk.com/Documentation/ITSI/4.19.3/ReleaseNotes/Knownissues
Version 4.19.2
Jan. 23, 2025

https://docs.splunk.com/Documentation/ITSI/4.19.2/ReleaseNotes/Fixedissues
https://docs.splunk.com/Documentation/ITSI/4.19.2/ReleaseNotes/Knownissues
Version 4.19.1
July 29, 2024

https://docs.splunk.com/Documentation/ITSI/4.19.1/ReleaseNotes/Fixedissues
Version 4.19
May 28, 2024

https://docs.splunk.com/Documentation/ITSI/4.19.0/ReleaseNotes/Newfeatures
Version 4.18.1
March 18, 2024

https://docs.splunk.com/Documentation/ITSI/4.18.1/ReleaseNotes/Fixedissues
Version 4.18.0
Jan. 23, 2024

https://docs.splunk.com/Documentation/ITSI/4.18.0/ReleaseNotes/Newfeatures
Version 4.17.1
Sept. 26, 2023

https://docs.splunk.com/Documentation/ITSI/4.17.1/ReleaseNotes/Fixedissues
Version 4.15.3
Aug. 25, 2023

https://docs.splunk.com/Documentation/ITSI/4.15.3/ReleaseNotes/Fixedissues
Version 4.13.3
Aug. 25, 2023

https://docs.splunk.com/Documentation/ITSI/4.13.3/ReleaseNotes/Newfeatures
https://docs.splunk.com/Documentation/ITSI/4.13.3/ReleaseNotes/Fixedissues
https://docs.splunk.com/Documentation/ITSI/4.13.3/ReleaseNotes/Knownissues
Version 4.17.0
June 8, 2023

https://docs.splunk.com/Documentation/ITSI/4.17.0/ReleaseNotes/Newfeatures
Version 4.15.2
May 30, 2023

https://docs.splunk.com/Documentation/ITSI/4.15.2/ReleaseNotes/Fixedissues
Version 4.15.1
March 23, 2023

https://docs.splunk.com/Documentation/ITSI/4.15.1/ReleaseNotes/Fixedissues
Version 4.15.0
Nov. 15, 2022

https://docs.splunk.com/Documentation/ITSI/4.15.0/ReleaseNotes/Newfeatures
Version 4.13.2
Oct. 17, 2022

https://docs.splunk.com/Documentation/ITSI/4.13.2/ReleaseNotes/Fixedissues
Version 4.11.6
July 22, 2022

https://docs.splunk.com/Documentation/ITSI/4.11.6/ReleaseNotes/Fixedissues
Version 4.13.1
June 29, 2022

https://docs.splunk.com/Documentation/ITSI/4.13.1/ReleaseNotes/Fixedissues
Version 4.13.0
May 13, 2022

https://docs.splunk.com/Documentation/ITSI/4.13.0/ReleaseNotes/Newfeatures
Version 4.11.5
April 7, 2022

https://docs.splunk.com/Documentation/ITSI/4.11.5/ReleaseNotes/Newfeatures
Version 4.11.4
Feb. 8, 2022

https://docs.splunk.com/Documentation/ITSI/4.11.4/ReleaseNotes/Newfeatures
Version 4.11.3
Dec. 22, 2021

https://docs.splunk.com/Documentation/ITSI/4.11.3/ReleaseNotes/Fixedissues
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Compatibility
Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud
Splunk Versions: 10.0, 9.4, 9.3 Platform: Platform Independent CIM Versions: 6.x FIPS Compatible: Yes Splunk Versions: 10.0, 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent CIM Versions: 5.x FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent CIM Versions: 5.x FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.2, 9.1, 9.0 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.2, 9.1, 9.0 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.2, 9.1, 9.0 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.2, 9.1, 9.0 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: No Splunk Versions: 9.0, 8.2, 8.1 Platform: Platform Independent FIPS Compatible: Yes
Licensing
Splunk General Terms
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Categories: IT Operations
App Type: App
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